PRIVACY POLICY

 

We appreciate the confidence you place in us and understand how significant secure transactions and information privacy. The b2bconnect.co.in website and its mobile application platform (each a "Platform") are platforms that enable users (hereinafter referred to as "User" or "you" or "your") to directly communicate with one another via direct messaging or through the mobile application itself without requiring any help from B2B Connect we understand the value of safeguarding the confidentiality of personal information as well as the value of privacy. This Privacy Policy ("Privacy Policy") describes how B2B Connect, may gather, use, and disclose information relating to Users of the Platform and is applicable to all products and services offered by B2B Connect

Through mobile applications or websites that are mobile-optimized, users can access b2bconnect.co.in services and products on a mobile device. Such usage of b2bconnect.co.in products and services are likewise subject to this Privacy Policy.

All capitalized terms not defined here shall have the meanings assigned to them in the Platform Terms of use, which can be found here. The contracting entity shall be Gahano Tech Mart Private limited (hereinafter referred to as “B2B Connect”, “we” or “our”).

Disclosure of your information

When you use our Platform, we collect and store the information you provide from time to time. In general, you can browse the Platform without telling us who you are or disclosing any personal information about yourself. When you provide us with your personal information, you are no longer anonymous to us. If possible, we indicate which fields are required and which are optional. You always have the option to opt out by opting out of a particular service, product or feature on the Platform.

 

We may track your shopping behaviour, favourites and other information you choose to provide on our Platform. We use this information to conduct internal research on user demographics, interests and behaviour to better understand, protect and serve our users. This information is aggregated and analysed on an aggregate basis. This information may include the URL you came from (whether it's on our Platform or not), the URL you visit next (whether it's on our Platform or not), your browser your computer and your IP address.

We may collect personal information (such as email address, billing & shipping address, GST number, name, phone number, credit/debit card details and other payment instruments) when you create an account or transact with us or participate in any event or contest. Although you can browse certain sections of our Platform without being a registered member, certain activities (such as ordering or using online content or services) our online) requires registration. We use your contact details to send you offers based on your previous orders and preferences.

 

If you send us personal communications, such as emails or letters, or if other users or third parties send us correspondence about your activities or posts on the Platform, we may collect this information in a file just for you.

 

The user also agrees that B2B Connect may disclose and transfer user data to third-party service providers such as those who provide data entry, database management, promotions, product and service alerts, delivery services, payment extension services, authentication and verification services, and logistics services, but not limited to them ("Service Providers"). These service providers have a confidentiality obligation to B2B Connect and are only allowed.

 

The user also agrees that B2B Connect may disclose and transfer user data to its associated firms and/or their chosen service providers. If necessary, we may also transmit and disclose User Data to our professional advisers, law enforcement officials, insurance companies, governmental and regulatory authorities, and other organisations. B2B Connect will keep any User Data provided by the User and make it available to our staff, any Service Providers it has hired, and third parties.

 

B2B Connect may disclose User Data to other parties, including but not limited to banks, financial institutions, credit bureaus, or suppliers, in order to allow those third parties to market to those Users. While B2B Connect will make an effort to put internal controls in place to protect User Data from outsiders, there is no assurance that these measures or controls can completely remove the risks of theft, loss.

 

Use of Demographic / Profile Data / Your Information

 

We use your personal information to provide the products and services you have requested. To the extent we use your personal information to market to you, we will provide you with the opportunity to opt-out of such use. We use your personal information to help sellers and buyers manage and fulfil orders; improve customer experience; Dispute resolution; problem solving ; help promote safe service; collected; measure consumer interest in our products and services; notify you of online and offline offers, products, services and updates; personalize and improve your experience; detect and protect against errors, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described at the time the information was collected.

 

With your consent, we may have access to your text messages, instant messages, contacts in your contacts list, location, camera, photo gallery and device information. We may also ask you to provide your PAN number, GST number, government issued ID card number, and your customer details (KYC) to:

verify your eligibility for certain products and services, including but not limited to credit and payment products;
 Issue a GST invoice for goods and services purchased for your business purposes;
 Improve your experience on the Platform and provide you with access to products and services offered by us, our suppliers, affiliates or lending partners.
You understand that your access to such products/services may be affected if we do not agree.
 
In an effort to continuously improve our products and services, we and our affiliates collect and analyse demographic data and profiles of user activity on our Platform. We identify and use your IP address to help diagnose problems with our servers and to administer our Platform. Your IP address is also used to help identify you and collect broad demographic information.

 

B2B Connect may partnerships with third parties and websites to provide Users with access to goods and services that B2B Connect does not provide. You may have access to these other parties' websites and/or services through B2B Connect. The goods and services that these third parties enable or facilitate are not covered by this privacy statement. Those other parties' privacy rules might be different from B2B Connect's, and B2B Connect has no control over any information that a user might give to them. Before responding to or using any offers, products, or services promoted or offered by such third parties, the user should read the applicable privacy policy for those third parties.

 

 

Cookies

 

B2B Connect uses "cookies" to store certain information about you and to track your visits to our website. A "cookie" is a small amount of data sent to a user's browser and stored on the user's device. If you do not disable or delete her cookies, our service will be notified that you have visited the Platform each time you access the Platform using the same device. Usage patterns of users who have.
In general, B2B Connect uses cookies to identify you and allow B2B Connect to following:

1) Access User’s Registration Information or Account Information so User do not have to re-enter it;

2) Collect statistical information about your usage.

3) Research visit patterns to help target advertising based on user interests.

4) Assist B2B Connect's partners in tracking user visits to the Platform and processing orders.

5)  Track progress and participation in the platform.

 

User can decide whether and how cookies are accepted by configuring the browser installed on your device. Users can change these configurations if they choose to do so. If the User chooses the disable cookies feature and refuses all her cookies, the User may have to re-enter information on the Platform more frequently and certain features of the Platform may not be available.

 

 

Right to update user data

 

Users have the right to access their personal information that is held by B2B Connect and to ask for its updating or correction under the relevant legislation.

 

 

Security

 

B2B Connect uses commercially reasonable security measures to prevent unauthorized access to the Platform, maintain data accuracy, and ensure correct use of information held by B2B Connect. Data transmission over the Internet or wireless networks is not completely secure. Therefore, while b2bconnect attempts to protect the information it stores, we cannot guarantee the security of any information users transmit to B2B Connect and do so users at own risk.

 

Data Retention

 

B2B Connect will retain data for as long as you use the application and it would continue for a reasonable time thereafter. Please note that some or all the provided data may be required for the application to function properly. If you wish to stop us from collecting any personal Information or other data, you may uninstall the application.

 

User’s Rights

 

B2B Connect will retain your personal data for a period not exceeding that necessary for the purposes for which it was collected or required by applicable law, subject to applicable law. provided, however, that B2B Connect considers it necessary to prevent fraud or future abuse, to enable B2B Connect to exercise its legal rights and/or defend against legal claims; or Law or other legitimate purpose. we may continue to store your data in anonymous form for analysis and research purposes.

 

Changes to this Privacy Policy

 

Please check the Privacy Policy periodically for any changes. We may update this Privacy Policy to reflect changes in our information practices. We will notify you of any material changes by posting the date the Policy was last updated, by posting a notice on our Platform or, where required by law, by email.

 

Grievance Officer

 

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

 

Mr. Nagarjuna Garine

Operations

677,1ST FLOOR, SUITE # 1193, HSR LAYOUT,SECTOR 1,
27 TH MAIN,13TH CROSS, Bengaluru, Bengaluru Urban,
Karnataka, 560102

Email: info@b2bconnect.co.in

If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at info@b2bconnect.co.in